Anonymous
map-marker Indianapolis, Indiana

Account

It simple old national bank straight ripped me off for 296 dollars n it needs to be returned this is straight *** that old national bank allowed funds to be drawed out of a closed account n held me responsible for the funds
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User's recommendation: Don't let them rip you off

Anonymous
map-marker Chicago, Illinois

Trina was excellent

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Not a complaint just letting you know Trina was excellent in the help he gave me. Very well informed and made it really easy to rectify my Banking problems. Very kind and helpful.
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User's recommendation: Excellent Bank

Daphne C Wxy

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Verified Reviewer
| map-marker North Chicago, Illinois

Furious

Horrible Bank and Horrible Customer Service I wont.This bank has horrible statements online customer service is horrible I will be leaving this bank
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Loss:
$300
Pros:
  • U ca get card at bnk
Cons:
  • Atm charges not many atm for card near me

Preferred solution: Compensation foe loss of monies being able to be sent to me today

User's recommendation: I won't

Anonymous
map-marker Chicago, Illinois

Fraud follow up

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I am still waiting for my money to be returned! I am also worried that I will get a fee because the fraud caused me to go negative in my account.
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User's recommendation: Return customers funds while being investigated

Anonymous
map-marker Palos Heights, Illinois

Fraud follow up

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There was fraud on my card & I am still waiting for my money to be returned! When my banking was First Midwest if would have happened the money is returned right away while it is being investigated.
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Travious Qkl
map-marker Joliet, Illinois

My debit card is blocked

Tried using our debit cards 3 different ones 3 different accounts and says transactions not able to complete...why?
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User's recommendation: Depends how this goes

Anonymous
map-marker Sao Paulo, Sao Paulo

Denial of account information

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I live in Brazil and all of a sudden am being denied access to my accounts on internet. Frustrating! My original account is with Maple Grove in Minnesota.
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Peter S Idc

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Verified Reviewer
| map-marker Fort Wayne, Indiana

No answer

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I have been trying to receive the IBAN number in order to transfer money to Love Church, Fort Wayne, IN, in the same street as the one of the bank, in vain. What is the reason? Does the bank not send out that number, does it not deal with France. Why does it not give me a reason.-That is bad advertising.
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Pros:
  • Privacy
Cons:
  • No answer

Preferred solution: an answer to my question

User's recommendation: guarded

Oscar C Axv

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Verified Reviewer

Overdraft

I understand my contract with the bank but due to life situations I lost my job and Im still a student my checking account is on the negatives as of now I wanted to see if we could come to an agreement where I could stop the OD fees due to the lack of job opportunities for a student teenager around here its been out of my hands I will do my best to pay everything back as soon as I possibly can sincerely-Oscar
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Cons:
  • Overdraft fees will eat you up quick
Maria A Wux

Im in Puerto Rico, having problem communicating with bank

No one answer the phone. Im trying to buy tickets back home and cant get a hold of a bank member. Please get in touch with me
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Preferred solution: To talk to someone

Nicholas L Ool

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Verified Reviewer

Account not working

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Can someone explain why I can't access my funds using my debit card. It is not turned off and have quite enough funds in my account? Why do I and thousands of other customers continue to have issues with your business. This is absolutely unacceptable
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Preferred solution: Apology

User's recommendation: Change banks immediately

Anonymous
map-marker Cupertino, California

Late charge was applied but my payment was sent 10 days early

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I never got to speak to a person about my complaint. I was repeatedly transferred to the same automated recording. My reason fro complaint was that I had sent my payment on July 5 but wasn't due until July 15.but received a letter stating I had incurred late charges.
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